Shipping and Returns

Epilepsy and Winning DOMESTIC SHIPPING POLICY

Shipment processing time

All orders are processed within 1-2 business days.

Shipments will be processed over weekend days although will not be shipped until the next business day. In the case of any unexpected delays, you will be made aware via email.

Shipping rates and delivery estimates

Shipment method

Estimated delivery time

Shipment cost

FedEx Tracked international (worldwide)

12-20 business days

Free

*Any unexpected delays will be notified to you by email tracking

SHIPMENT CONFIRMATION AND ORDER TRACKING

You will receive confirmation of delivery tracking after 3-4 business days of purchase via the email provided at checkout.

CUSTOMS, DUTIES, AND TAXES

Smooth Shades is not responsible for any customs and taxes applied to your order. All fees imposed during or after shipping are the responsibility of the customer (tariffs, taxes, etc.).

DAMAGES

Customize the following: Epilepsy and winning is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipment carrier or our support team directly to file a claim. Please save all packaging material and damaged goods before filing a claim.